Privacy Policy

At Mezwan Kitchen, accessible from mezwankitchen.com.np, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mezwan Kitchen and how we use it.

1. Information We Collect

If you contact us directly via our contact form or phone, we may receive additional information about you such as your name, email address, phone number, and the contents of the message you may send us.

2. How We Use Your Information

• To provide, operate, and maintain our website.
• To improve, personalize, and expand our website.
• To understand and analyze how you use our website.
• To communicate with you, either directly or through one of our partners, for customer service or delivery updates.
• To find and prevent fraud.

3. Cookies and Web Beacons

Like any other website, Mezwan Kitchen uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4. Third-Party Services

Our website uses third-party services like Google Maps for location services and YouTube for our video background. These third parties may collect data or use cookies to provide their services. We encourage you to consult the respective Privacy Policies of these third-party servers for more detailed information.

5. Delivery & Order Information

When you place an order via phone or our online platform, we collect your address and contact details solely for the purpose of fulfilling your food delivery in the Gothgaun/Sundarharaicha area.

6. Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the right to access, the right to rectification, and the right to erasure of their personal data under reasonable request.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at mezwankitchen@gmail.com.